Dashboard

The Dashboard serves as the central hub for your e-commerce platform, giving you an at-a-glance view of key metrics, trends, and operational insights. It helps admins quickly assess platform health, monitor performance, and take data-driven decisions.

• Order Analytics: Track daily, weekly, and monthly order trends. Analyze peak hours, order volumes by category, and identify patterns for better inventory planning.
• Top Selling Products: View the most popular products by revenue and quantity. Helps prioritize marketing, restocking, and promotions.
• Stock Values: Monitor total stock value across categories and suppliers to avoid overstocking or stockouts.
• Best Performing Categories: Identify categories driving revenue and focus on expanding or promoting those product lines.
• Recent Orders: Quick overview of the latest orders, including status, customer, and fulfillment progress.
• Pending Actions: Alerts for tasks like low stock, unprocessed orders, or pending returns.

Products

Manage your entire product catalog efficiently, including product details, supplier information, categories, and promotional events. Proper product management ensures accurate listings, improved sales, and better customer experience.

Suppliers

Suppliers are key to inventory management. Efficient supplier management ensures timely restocking, product quality, and accountability.

• All Suppliers: View suppliers with contact details, assigned products, and performance metrics.
• Add Supplier: Create a new supplier profile with relevant information.
• Edit Supplier: Update supplier details or products associated.
• Supplier Performance: Track delivery times, stock reliability, and order accuracy.
• Supplier Communication: Integrated contact info for quick communication.

Orders

Centralized order management helps track every customer order, monitor fulfillment, and ensure timely deliveries.

• All Orders: Full list of customer orders with status, payment, and shipment details.
• All Supplier Orders: Track orders placed to suppliers separately to avoid stock issues.
• Add New Order / Preorder: Create manual orders for special cases or offline sales.
• Order Status: Update order progress (pending, processing, shipped, delivered, returned).
• Invoice & Receipts: Generate order invoices, packing slips, and receipts for accounting.
• Refunds & Returns: Manage returned items and issue refunds systematically.

Pathao Orders

Manage all shipments via Pathao logistics. Keep track of deliveries and ensure customer satisfaction.

• Scan Orders: Verify and track Pathao orders using order number or QR code.
• Shipment Status: Monitor delivery status, pending deliveries, and completed orders.
• Reports: Generate daily or weekly Pathao delivery reports for accountability.

Redx Orders

Similar to Pathao, Redx logistics orders can be tracked and managed efficiently.

• Scan Redx Orders: Verify incoming and outgoing shipments.
• Delivery Status: Track delivery progress, issues, and exceptions.
• Reports: Generate Redx shipment reports for performance tracking.

Stock Management

Maintain accurate inventory to avoid stockouts, overstocking, or discrepancies. Stock management integrates supplier stock and platform stock seamlessly.

• All Stocks: View all products' stock levels across categories.
• Supplier Stocks: Monitor stock provided by each supplier.
• Low Stock Alerts: Automatic notifications when product stock reaches the minimum threshold.
• All Requested Stocks: Approve or reject stock requests from suppliers or internal departments.
• Stock Adjustment: Manual adjustments for damaged, returned, or misplaced items.

Coupons

Create and manage discount campaigns for products, categories, or events to boost sales and customer engagement.

• All Coupons: View active, expired, or upcoming coupons.
• All Spinner Coupons: Special promotional coupons tied to events or gamification.
• Add New Coupon: Set discount type (percentage or fixed), validity, applicable products/categories, and usage limits.
• Coupon Reports: Track coupon usage, redemption rates, and campaign performance.

Customers

Manage all registered customers, their purchase history, engagement, and reward points.

• Customer List: View all users with registration info, purchase activity, and status (active/inactive).
• User Point History: Track loyalty points earned and redeemed for each customer.
• Surprise Subscribers: Identify and manage special campaigns for selected users.
• User Lists & Import: Bulk upload users from CSV or Excel files, manage lists for marketing.
• Customer Segmentation: Group customers by purchase behavior, demographics, or engagement for targeted campaigns.

Product Reviews

Manage all customer feedback and reviews on products. Helps in monitoring product performance and customer satisfaction.

• All Reviews: View all submitted reviews, including ratings, comments, customer details, and product info.
• Add New Review: Manually add a review to any product, useful for testing or importing feedback.
• Moderation: Approve or reject reviews to maintain quality and prevent spam.
• Analytics: Analyze review trends to understand customer preferences and improve product offerings.

Product Authenticity

Verify and maintain authenticity records for products to ensure customer trust and brand integrity.

• All Reviews: Monitor submitted authenticity reviews for verification purposes.
• Add New Review: Add authenticity feedback manually after quality checks.
• Verification Status: Track products’ authenticity status (verified, pending, rejected).
• Reports: Generate authenticity reports for audits or supplier assessments.

Consult Doctor

Manage all doctor consultations, patient appointments, and doctor payments efficiently.

• All Appointments: View all scheduled consultations with patient details, date/time, and status.
• Add New Appointment: Schedule new consultations manually, assign doctor, and set consultation type.
• All Doctors: List all registered doctors, including specializations, availability, and ratings.
• Add New Doctor: Register new doctors with professional credentials and service details.
• Doctor Payments: Track payments, commissions, or consultation fees for doctors.
• Appointment Reports: Generate detailed reports to monitor doctor workload and consultation trends.

Recommendations

Manage personalized product or service recommendations for users to improve engagement and sales.

• All Recommendations: View all suggested items for customers with details on target users and conditions.
• All Answers: Manage answers or feedback associated with recommendations to refine suggestions.
• Recommendation Settings: Configure rules, triggers, or algorithms for automatic recommendations.
• Analytics: Track effectiveness and conversion rates of recommendations.

Influencer

Manage influencers who promote products, track campaigns, and analyze marketing performance.

• All Influencers: View all registered influencers, profiles, contact info, and campaigns.
• Add New Influencer: Register new influencers and assign them to campaigns or products.
• Add Products: Link products to influencers for promotions or affiliate programs.
• Campaign Tracking: Monitor influencer reach, engagement, and conversions.
• Reports: Generate performance reports for influencers to evaluate ROI.

Blog System

Manage website blog content, including posts, categories, comments, and navigation menus to boost SEO and engagement.

• All Posts: List all blog posts with author, status, publish date, and engagement metrics.
• Categories: Organize blog posts into categories for better navigation and search.
• Comments: Moderate blog comments to prevent spam and engage users.
• Add New Comment: Manually add blog comments for testing or special promotions.
• Blog Page Menu Bar: Configure menu bar links, featured posts, or categories for the blog page.
• SEO & Metadata: Add meta titles, descriptions, and tags for each post to improve search visibility.

Beauty Blog System

A dedicated section for beauty-related blog content, including posts, categories, and user interactions.

• All Posts: View all beauty blog posts with author, publish date, and engagement metrics.
• Categories: Manage categories specifically for beauty content for better navigation.
• Comments: Moderate user comments to maintain quality discussions.
• Add New Comment: Add manual comments for editorial purposes or promotions.
• Beauty-Blog Page Menu Bar: Configure navigation menus for the beauty blog section.
• Featured Posts: Highlight top-performing or editor-recommended beauty posts.

Community

Manage user-generated content in the community section, including posts, discussions, and moderation.

• All Posts: List all user-submitted posts, including text, images, and engagement metrics.
• Moderation: Approve or reject posts to maintain quality and platform safety.
• Reporting: Track reported posts and take necessary actions for compliance.
• Community Engagement: Encourage user interactions with likes, comments, and shares.

Donations

Manage all donation records, track campaigns, and monitor donor activity to ensure transparency and reporting accuracy.

• All Donations: View a detailed list of donations made by users, including donor information, amounts, dates, and status.
• Donation Reports: Generate reports by campaign, date range, or donor for financial tracking.
• Donation Campaigns: Create and manage donation drives or campaigns, set goals, and track progress.

Sales

Monitor and manage all sales activity, ensuring accurate reporting and insights into business performance.

• Sales Reports: Generate detailed sales reports filtered by date, product, supplier, or category.
• Sales Analytics: Analyze trends, revenue growth, and product performance for strategic decisions.
• Top Selling Products: Identify best-performing products to optimize stock and marketing.
• Sales Forecast: Project future sales based on historical data.

Questions & Answers

Manage the Q&A section where users can ask questions about products or services, ensuring timely responses.

• All Questions: View all user-submitted questions, along with status and assigned staff or experts.
• Answer Questions: Provide direct responses or assign to relevant personnel for resolution.
• Question Analytics: Track frequently asked questions to improve product information or FAQs.
• Moderation: Approve, edit, or remove inappropriate questions.

Testimonials

Manage customer testimonials to build credibility and display positive feedback on the website.

• All Testimonials: View, approve, or reject submitted testimonials, including text, images, or videos.
• Add New Testimonial: Manually add new testimonials for marketing purposes.
• Featured Testimonials: Highlight selected testimonials on the homepage or product pages.

Good For

Manage product tags that indicate suitability for specific concerns, preferences, or customer groups.

• All GoodFors: View, edit, or delete existing tags related to product suitability.
• Add New GoodFor: Create new tags for categories such as skin concerns, age groups, or specific needs.
• Tag Analytics: Track usage frequency and product association to refine marketing strategies.

Skin Type

Classify products according to skin types to help users find suitable products easily.

• All SkinTypes: View all skin type classifications associated with products.
• Add New SkinType: Add new categories for products targeting specific skin types.
• Skin Type Assignment: Link products to relevant skin type categories for better recommendations.

Uploaded Files

Manage all files uploaded to the platform, including product images, PDFs, videos, and other media.

• All Files: View, download, or delete uploaded files with metadata and usage references.
• File Organization: Categorize files by type, purpose, or related products.
• File Upload: Add new files manually or via bulk import.

User Groups

Create and manage user groups for targeted campaigns, notifications, or access control.

• All Groups: View all existing user groups and their members.
• Add New Group: Create new user groups and assign users with specific access or campaign privileges.
• Group Analytics: Track group engagement and effectiveness in campaigns.

Glowtube System

Manage video content including playlists and posts within the Glowtube section.

• Glowtube Playlists: Create and manage curated video playlists for users.
• All Posts: View, edit, or delete all posts submitted to the Glowtube system.
• Content Scheduling: Schedule posts or playlists for publishing at specific times.
• Engagement Tracking: Monitor likes, views, and comments for each post.

Memberships

Manage platform memberships, tiers, benefits, and pricing for customers.

• All Membership: View existing membership plans with details on users, benefits, and validity.
• Add New Membership: Create new membership tiers with pricing, duration, and perks.
• Membership Analytics: Track subscription trends and revenue contribution per plan.

Marketing

Manage email campaigns, newsletters, and subscriber lists to improve engagement and retention.

• Subscribers: View all subscribers, manage preferences, and segment users for campaigns.
• Email Campaigns: Create, schedule, and monitor marketing emails.
• Analytics: Track open rates, click rates, and campaign effectiveness.

Shipping

Manage shipping zones, countries, districts, and delivery areas for accurate logistics.

• Shipping Countries: Configure countries where shipping is available and set defaults.
• Shipping Districts: Manage districts within countries for precise delivery.
• Shipping Areas: Define specific areas and zones for delivery coverage.
• Shipping Charges: Set delivery charges per area or weight for accurate billing.

Setup & Configurations

Configure platform settings, business rules, app notifications, integrations, and homepage layout.

• Business Settings: Set company details, tax settings, and operational preferences.
• General Settings: Configure default platform behaviors and user preferences.
• Homepage Settings: Manage homepage layout, featured sections, and sliders.
• App Notification Settings: Configure push notifications for mobile app users.
• Social Media Settings: Connect and manage social accounts for sharing and login.
• SMTP Setting: Set up email server credentials for notifications and alerts.
• Payment Method: Configure payment gateways and transaction options.
• Sliders: Manage homepage sliders and banners for promotions.
• FAQs: Add or edit frequently asked questions to assist users.
• Popups: Create and manage popups for announcements, campaigns, or promotions.

Staffs

Manage platform staff, their roles, and access permissions.

• All Staffs: View all staff members, roles, and activity status.
• Staff Permissions: Assign roles, manage permissions, and define access control levels.
• Staff Activity: Monitor staff actions and contributions within the platform.

API Credential

Manage API credentials for integration with third-party systems or mobile apps.

• All Credentials: View all active and expired API credentials.
• Add New Credential: Generate new credentials for system integration.
• Access Control: Define API permissions and restrict access as needed.

Activity Logs

Track all user and staff actions on the platform for auditing and accountability.

• All Logs: View a detailed history of actions including date, time, user, and description.
• Filter Logs: Search by user, activity type, or date range.
• Export Logs: Export activity logs for audit or compliance purposes.